Return and Refund Policy

At auraadorn, we are dedicated to providing you with a smooth and enjoyable shopping experience. To ensure everything runs seamlessly, we encourage you to familiarize yourself with our Returns and Refund Policy. By using our website and making purchases, you agree to abide by the terms outlined below.
 

Eligibility for Refunds
 

To qualify for a refund, please ensure that the following conditions are met:
 

• The item must be returned in its original packaging.
• All tags must still be attached.
• The item must be unworn and in its original condition.

Once we receive the returned item and complete our inspection, your refund will typically be processed within 5-7 business days.
 

Return Process Guidelines
 

If you need to return an item, please reach out to our customer service team. Make sure to provide your order number and details regarding your return request. Including any relevant documentation can help us expedite your request. Items must be returned unused, in their original packaging, and with all tags intact.
 

Refund Disbursement
 

Refunds are generally issued within 5-7 business days using the original payment method you selected at checkout.
 

Partial Refunds
 

In certain situations, we may offer partial refunds for items returned with minor damage or missing accessories, based on our assessment of the returned item.
 

Refund Exemptions
 

Refunds are not applicable in the following cases:
 

• Customized products will only be refunded if they are delivered damaged or incorrect.
• Items returned without original packaging or tags will not qualify for refunds.
• Products showing signs of wear beyond simple inspection will be ineligible for refunds.
• Any exceptions to these terms will be clearly communicated at the time of purchase.
   

We appreciate your time in reviewing our Returns and Refund Policy. Our goal is to ensure that your shopping experience with us is smooth and transparent. 

If you have any questions or need assistance, please feel free to reach out to us at onsoftenterprisespvtltd@gmail.com.